Privacy Policy

Last Updated: July 7, 2026

1. Who We Are

This website is operated by Tsinglin Micro Motors Limited. Our website address is: https://micronixmotor.com.

TSL Motor provides micro motors, precision motor components, customized motor solutions, and related products through our online store.

We are committed to protecting your privacy and handling your personal information responsibly, securely, and transparently.

2. What Information We Collect

When you visit our website, register an account, log in, place an order, submit an inquiry, request a quotation, or contact us, we may collect the following information:

  • Name
  • Company name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Country or region
  • Order details
  • Product requirements, drawings, specifications, or inquiry details
  • Payment status and transaction reference information
  • IP address, browser type, device information, and website usage data

We only collect information that is necessary for account management, order processing, quotation, delivery, customer service, technical support, and website improvement.

3. Account Registration and Login

Customers may create an account on our website to place orders, view order history, manage billing and shipping information, and communicate with us more conveniently.

When you register an account, we may store your username, email address, encrypted password, billing information, shipping information, and order history.

You are responsible for keeping your login information confidential. If you believe your account has been accessed without authorization, please contact us immediately.

4. Orders and Payment Information

When you place an order through our online store, we collect the information required to process and fulfill your order, including product details, quantity, billing details, shipping details, and payment status.

Payments may be processed by third-party payment service providers. We do not directly store complete credit card or payment card details on our website.

We may retain order and payment-related records for customer service, warranty support, accounting, tax, legal, and compliance purposes.

5. Shipping and Delivery

To arrange shipment, we may share necessary order and delivery information with logistics companies, freight forwarders, customs brokers, or shipping service providers.

This information may include your name, company name, phone number, email address, delivery address, product description, order value, and customs-related information where required.

6. Contact Forms and Inquiries

When you submit an inquiry through our website, we use the information you provide to understand your requirements, respond to your questions, provide quotations, recommend suitable products, arrange samples, and support order communication.

If you provide drawings, technical specifications, samples, or project details, we will use them only for quotation, technical evaluation, product development, production, or communication related to your request.

7. Comments and Product Reviews

Our website may allow customers to leave product reviews, comments, or feedback.

When visitors leave comments or reviews, we may collect the data shown in the comment or review form, along with the visitor’s IP address and browser user agent string to help detect spam.

Approved reviews or comments may be visible to the public on the website.

8. Media and Uploaded Files

If you upload images, drawings, technical documents, or other files to our website, you should avoid uploading files that contain unnecessary personal, confidential, or sensitive information, including embedded location data such as EXIF GPS information.

We may use uploaded files only for communication, quotation, technical review, product customization, production, or order fulfillment.

9. Cookies

Our website uses cookies to support normal website operation, account login, shopping cart functions, order checkout, website security, analytics, and user experience improvement.

Cookies may be used for the following purposes:

  • Keeping you logged in
  • Remembering items in your shopping cart
  • Saving your billing and shipping preferences
  • Remembering form information for your convenience
  • Website security and spam prevention
  • Website traffic analysis
  • Improving website performance and user experience

If you visit our login page, we may set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we may set cookies to save your login information and screen display choices. If you select “Remember Me”, your login may persist for a limited period unless you log out.

You may disable cookies through your browser settings. However, disabling cookies may affect account login, shopping cart, checkout, and other website functions.

10. Embedded Content from Other Websites

Pages on this website may include embedded content such as videos, images, maps, catalogs, payment tools, chat tools, or articles.

Embedded content from other websites behaves in the same way as if you visited those websites directly. These third-party websites may collect data about you, use cookies, embed additional tracking tools, and monitor your interaction with their content.

11. Who We Share Your Data With

We do not sell your personal information.

We may share necessary information with trusted third parties only when required for business operation, order fulfillment, payment processing, delivery, website security, or legal compliance. These may include:

  • Website hosting and IT service providers
  • Email and communication service providers
  • Payment service providers
  • Logistics, customs, and shipping partners
  • Spam detection and website security services
  • Legal, accounting, tax, or compliance advisors, when necessary

We only share information that is necessary for the relevant purpose.

12. How Long We Retain Your Data

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including account management, order processing, delivery, after-sales service, warranty support, legal compliance, and business record keeping.

For registered users, we store the personal information provided in the user profile. Users may view, edit, or delete their personal information at any time, except they may not be able to change their username.

Website administrators may also view and edit user information when necessary for account support, order processing, security, or compliance purposes.

Order records may be retained for a reasonable period for accounting, tax, legal, warranty, and customer service purposes.

13. What Rights You Have Over Your Data

Depending on applicable laws and regulations, you may have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data
  • Request an exported file of your personal data
  • Withdraw consent where processing is based on consent
  • Object to or restrict certain types of data processing

This does not include data we are required to retain for administrative, legal, security, accounting, tax, warranty, or order fulfillment purposes.

To make a request, please contact us at: support@micronixmotor.com

14. Where Your Data Is Sent

Your information may be processed by our website hosting provider, email service provider, payment service provider, logistics provider, spam detection tools, security services, analytics tools, or other business service providers.

Depending on the location of these service providers, your data may be processed in countries or regions outside your own country or region.

Visitor comments, reviews, and form submissions may be checked through automated spam detection services.

15. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

16. Children’s Privacy

Our website is intended for business customers and professional users. We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us and we will take appropriate action.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, online store functions, legal requirements, or data processing practices.

Any changes will be posted on this page with an updated “Last Updated” date.

18. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Company: Tsinglin Micro Motors Limited
Website: https://micronixmotor.com
Email: support@micronixmotor.com
Address: No. 12 Yaming Street, Fenghuang Subdistrict, Guangming District, Shenzhen